Just a Friendly Note (idea edition)
Dear Store Where I Love To Shop: I remember when we used to be able to email you and say hey, I have a fabulous idea! Think of that, free feedback submitted by your dedicated customers…so much cheaper than paying a focus group, am I right? But now our only options are “chat” or “call.” (Who has time to chat or call these days? There … Continue reading Just a Friendly Note (idea edition)
